All Forward LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your information when you visit our website, allforwardllc.com, including our U.S. Disaster Recovery Command Center dashboard and subscription alert services.
1. Information We Collect
We collect information you provide directly to us when using our services:
- Subscription Information: When you subscribe to receive disaster declarations and deadline alerts, we collect your email address, selected state(s) of interest, and preferred disaster type categories.
- Contact Information: When you request a consultation or submit an inquiry via our contact form, we collect your name, email, phone number, and any details you share regarding your federal contracting or disaster recovery projects.
2. Automated Data Collection & Tracking
To improve website performance and understand visitor engagement, we use analytics and tracking tools:
- Google Analytics: We use Google Analytics to collect standard traffic data, user behavior trends, and navigation statistics. This helps us optimize pages like our interactive status maps and calendars.
- Ahrefs Analytics: We run technical audit tools to identify and fix crawl issues, duplicate content, and site-health errors. These audits do not collect personally identifiable information.
- Cookies: Our website uses cookies to remember user-selected states on our dashboard and track traffic metrics. You can manage cookie preferences via your web browser settings.
3. How We Use Your Information
We use the collected information for the following purposes:
- To send customized disaster notifications and deadline alerts that you have opted to receive.
- To respond to your inquiries and coordinate federal funding or SAM.gov compliance consulting services.
- To monitor and analyze site performance, traffic flows, and operational stability.
- To comply with federal grant reporting and professional audit guidelines.
4. Information Sharing & Protection
We value your trust and enforce strict limitations on data sharing:
- No Commercial Sale: We do not sell, trade, rent, or distribute your email address or personal details to third-party marketers or brokers.
- Service Providers: We may share data with trusted vendors performing essential infrastructure roles (such as Netlify for hosting and serverless operations, or transactional email engines for double-opt-in subscription verification). These partners are bound by confidentiality terms.
- Security: All communication on our domain is encrypted via SSL/TLS. Subscription actions are protected using cryptographic HMAC signature checks to prevent database tampering and unauthorized access.
5. Your Rights and Choices
You retain full control over your information:
- Opt-Out & Unsubscribe: You can unsubscribe from FEMA alerts at any time by clicking the "Unsubscribe" link in our emails. Your address will be promptly removed from the active delivery queue.
- Data Access or Erasure: You can request that we update, correct, or delete any personal information we hold by contacting us directly.
6. Contact Us
If you have any questions about this Privacy Policy or how we handle user data, please contact:
All Forward LLC
New Orleans, Louisiana
Email: info@allforwardllc.com
Phone: 504-571-9320